Our goal is for our customers to always be satisfied with our services. Therefore, it is important that you contact us if you believe that we have acted incorrectly.
If it regards an advisory situation, you should first turn to your broker or advisor. A conversation is often enough to clear up any misunderstandings. If you still feel that you have been
treated incorrectly after talking to your broker, you can request a review from the person responsible for complaints at Säkra.
Head of complaints
Säkra has a centralized complaint handling, which means that Säkra AB handles all complaints made against companies within the group.
Att: Pontus André
114 87 Stockholm